FAQs

There are specific recommendations for minimum intervals between cleaning chimneys. These will vary depending on the amount of use and the type of fuel used, but generally, they are:

• Smokeless Fuels: At least once a year
• Coal: At least twice a year
• Wood: Quarterly during use
• Gas: Once a year
• Oil: Once a year

Sweeps need space to work. So just make sure the area in front of the fireplace is clear. Any hot ash should also be removed the night before. Empty ashes from the grate and other debris, and move away any hearth furniture and companion sets. I always brings fresh, clean sheets to use for every single job.

Please make sure if you have any cowls or aerials that they are secured. We will not take responsibility for damage to these items, or damage caused by them, should they fall

Soot used to be very valuable to sweeps! People would buy it for farming. Once I have unbagged the soot from the vacuum, I can either dispose of the soot myself or leave it with you to give your plants and vegetables a boost in the garden!

Never leave it too late to have your chimney swept. As a rule, look out for the following advanced warnings:

• Specks of soot dropping into the fireplace.
• Tar deposits visible in the chimney or stove as well as a strong odour coming from the fireplace.
• Draught or smoking problems with the chimney.
• If you have just moved into a new home and want to use the chimney.
• Animals nesting (squirrels and birds) which can cause fire hazards.

We cover Hampshire, Surrey and Berkshire.

If you’d like to know if we cover your location please get in touch with us, we’ll be happy to help.

You can cancel or re-arrange your appointment provided you give us at least 24 hours notice. Any cancellations made with less than 24 hours to your appointment may be charged the standard sweep rate.